About Jess Peterson
I’ve planned vacations, at scale, for 10 years. A lifelong travel, hospitality, and transportation nerd, I started as an intern at Carnival Cruise Line doing itinerary planning. Subsequently, I worked at Holland America Line, Windstar Cruises, and Hurtigruten Expeditions in itinerary planning roles. At Hurtigruten I also led the customer experience function and led the preliminary process for a newbuild ship. These days, I’m back at Windstar developing itineraries for their eight-ship fleet.
Email me at info@bureauofadventure.com
About this newsletter:
Bureau of Adventure is an experiment based on two assumptions:
People who work in travel are starved for opinionated commentary on the business, and they’re often avid travelers themselves.
Those who love to travel are curious to peek behind the curtain. They want to understand the business dynamics that create their travel products.
In that spirit, I write two types of posts:
Business commentary based on my research and experience in the industry
Travel curation and tips based on my travels and research