Customers' digital lives have changed their expectations. How should travel companies adapt?
Excellent article Jess! Thoroughly enjoyed reading this. A lot of the insights you provided are similar to project focuses I have had lately. Happy to hear of others in cruise with similar insights. Excited for more!
#1: Travel Companies need to evolve their thinking around Customer Experience
Excellent article Jess! Thoroughly enjoyed reading this. A lot of the insights you provided are similar to project focuses I have had lately. Happy to hear of others in cruise with similar insights. Excited for more!